Clientel solution delivers real business value by optimizing customer relationships to build loyalty, increase customer spends, grow store revenue & reinforce selling best practices for sales associates.
Clientel solution offers store managers & store executives a quick, qualitative information of customer data, store inventory helping them thoughtfully communicate & provide a personalized shopping experience to the customers.
I began by interviewing store managers & testing feature concepts to inform & inspire the design process. The data gathered about the needs of the store managers & store executives were reflected in the design.
With targeted customer engagement & outreach, Clientel solution increased customer traffic into the stores, thereby increasing store sales.
Clientel solution empowered sales associates by providing an exceptional in-store customer experience. The shopping cart sizes increased along with improved customer satisfaction.